Frequently Asked Questions
**Delivery fee is $1.99 to $22.99 depending how far we have to send our drivers. Please keep in mind the further we go out of your zip code -the longer it takes to deliver and your food may not be as hot and fresh.
We also charge an additional $2.99 for each multiple stop.
*For safety - Our drivers DO NOTcarry cash.
Like and friend us on facebook and share our business on your wall and get $5 off your next order. Just be sure to put that in the special instructions when you order!
LOUISVILLE DELIVERS POLICY! PLEASE READ!
By ordering online from Louisville Delivers you are agreeing to our terms and conditions and authorize Louisville Delivers to pay for, collect, and deliver your order to you and you agree to reimburse Louisville Delivers for the total cost of your order and any additional cost that may occur. We will text or call you if prices change and/or items are dropped from the menu. We provide a delivery service only, acting as your concierge or pick up agent. We are not responsible for mistakes made by the restaurant or quality preparation of your food. However, we will reach out to the restaurant and request a refund or partial credit when needed. We will do our best to make sure your order is correct. Our drives do review your order with the restaurant, but they are not allowed to open your containers or go through your food. We transport your order in our insulated delivery bags to preserve freshness and ensure food is kept as warm/cold as possible during delivery. But, please note that even with our equipment we cannot guarantee that your food will be the same quality or temperature as if you were dining in the restaurant. Please remember, it is take-out food. *Also please note that during our peak lunch dinner rush, we may exceed expected delivery times. If this happens, one of our dispatachers will contact you to inform you of the delay in delivery.
Thank You and Happy Ordering!
When are you open?
Monday - Sunday 9am - 9pm
PLEASE CONTACT Louisville Delivers WITH ANY QUESTIONS RELATED TO DISPUTES, REFUNDS OR CUSTOMER SERVICES